Privacy Policy

At MindSpark Ai (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our services, website (mindsparkai.org), and AI solutions.


1. Information We Collect

We may collect the following types of personal information:

Names, email addresses, and contact information

Messages, chat input, or other content you submit to our AI services

Payment details (via secure payment processors)

Device and browser information

Cookies and analytics data (including browsing behavior on our site)

Any other information you voluntarily provide

We do not collect health information or biometric data.


2. How We Use Your Data

We use your information:

To provide, maintain, and improve our AI-powered services

To process payments

For customer support and communications

To analyze and enhance our offerings using analytics

For marketing and updates (only with your consent)

To improve our AI models and data-driven solutions

As required by law or to protect our rights


3. Third-Party Services

We use third-party providers such as:

Cloud hosting services

Analytics platforms (e.g., Google Analytics)

Payment processors (e.g., Stripe, PayPal)

Communication and support tools

These third parties may access your data to the extent necessary to provide their services (e.g., process payments, store data, analyze usage).


4. Data Retention

We retain your data:

As long as your account or partnership with us is active

Until you request deletion

In some cases, for a limited period for business purposes (such as follow-up or compliance)

Retention periods may vary depending on data type and legal requirements.


5. User Rights

Depending on your location, you may have the following rights:

Access, correct, or update your data

Request deletion (“right to be forgotten”)

Limit or object to processing

Opt-out of marketing communications

Request a copy (data portability)

Object to automated decisions/profiling

How to Exercise Rights:
You can exercise these rights by emailing us at 

[email protected]

.


6. Security

We use industry-standard security measures, such as:

Encryption of data in transit and at rest

Access controls and restricted access to sensitive data

Secure servers and infrastructure

Regular security audits and reviews


7. International Data Transfers

We may store or process data outside the United States, in compliance with all relevant data protection laws.
We use safeguards such as standard contractual clauses and data processing agreements to protect your data during international transfers.


8. AI & Automated Decision-Making

Your data may be used:

To train and improve our AI models

For automated decision-making and personalized responses

We aim to ensure fairness, transparency, and explainability in all AI-driven processes.


9. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children without appropriate consent.


10. Changes to this Policy

We may update this Privacy Policy from time to time. Changes become effective upon posting. We recommend reviewing this policy periodically for the latest information.


11. Contact Us

For privacy questions, concerns, or to exercise your rights, contact us at:

[email protected]



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